Screen, battery and chip-level concerns
Use the booking form to describe screen damage, battery symptoms or a phone that is not powering on or working reliably. Include the make, model and any recent impact or liquid exposure that may help the team understand the problem.
eCare handles Apple and Android smartphone requests, including chip-level repair concerns. The suitable repair option depends on the device, fault and parts availability; the team will discuss this with you before work proceeds.
How to request smartphone service
- Choose doorstep smartphone service in the booking form.
- Enter the device make and model and describe the symptoms.
- Share your Bengaluru neighbourhood and preferred time, if you have one.
- Wait for eCare to contact you to confirm availability and the next step.
Smartphone repair questions
Do you handle both Apple and Android devices?
eCare accepts requests for Apple and Android smartphone service. The exact repair options depend on your model and fault.
Can I request chip-level repair?
Yes. Describe the symptoms and device model in the request. eCare will review whether a suitable chip-level repair option is available.
Can I book a doorstep visit?
Use the doorstep smartphone service form. eCare will contact you to confirm availability for your area and the proposed visit time.